Portfolio Partner Profile

Ascendus, Inc.

Ascendus is a nonprofit Community Development Financial Institution (CDFI) committed to fostering economic opportunity by connecting low-to-moderate-income micro- and small-business owners with access to capital, financial education, and resources for long-term growth. Over 90% of their clients are socially or economically disadvantaged. Since 1991, Ascendus has empowered 60,000 small businesses across 49 states with more than $420 million in loans, helping clients build financial resilience and create generational opportunities for their families.

With a focus on financial ascension, Ascendus goes beyond traditional lending by measuring and supporting its clients’ financial health journey. Not only do their programs create business level outcomes (business survival, job creation, growing revenues), but they also improve household outcomes (increased household income, improved credit scores) – and measurably grow financial health measured by the Financial Health Networks EMERGE score. This data-driven foundation informs its loan products, educational resources, and client engagement strategies.

Operating in partnership with local, national, public, and private entities, Ascendus has a strong presence in New York, Florida, New England, Georgia, and Michigan. Ascendus reaches over 10,000 small businesses annually through its technical assistance program, where Loan Consultants provide one-on-one guidance throughout the loan journey, from application to repayment, ensuring that clients receive consistent, personalized support.

By working collaboratively with community partners and maintaining a holistic, client-centered approach, Ascendus is dedicated to empowering passionate entrepreneurs to build resilient businesses that uplift their communities and drive economic mobility.

We are proud to continue our relationship with Ascendus as they are also a participant in our Access Small Business Program.

Featured Impact Story

Impact Story

Sherry Hightower, Clinical Care Offices in Boston, MA

Sherry has been working as a Trauma Specialist in her community since 1998. She has been a staple of healing and comfort for those in her care and is looked upon as a necessity for those who she serves. Sherry specialized in the “Living After Murder” program, which deals with the littlest victims. Sherry worked in the same office since the inception of her practice, but in 2022 the owner decided to sell the building. Since her office was rent stabilized, finding a new location would be an incredible financial burden. It would also require over 150 of Sherry’s patients to leave a place they consider a safe zone and reacclimate themselves to a new environment. In addition, looking for a new space would force Sherry to put a pause on seeing patients, and preventing patients from getting the care they need, often at a time that was most critical in their healing journey.

Luckily, the owner offered Sherry the option of buying her office from him. Sherry was ecstatic, but she didn’t have the funds to cover the costs, so she reached out to Ascendus and was able to receive a loan to purchase her office. Sherry said of her loan from Ascendus, “the moment that I actually took the money and invested it in the building, I was able to breathe a sigh of relief.  I was just over the moon with joy at the fact that this was now mine. This one check from Ascendus was affording me the freedom to treat whoever I want whenever I want.” Because of the loan, Sherry did not have to close her practice and never had to pause the treatment of her patients. Sherry says that there is often a stigma when it comes to mental health, and that in the future she hopes to see mental health normalized. “Trauma crosses every socioeconomic and ethnic boundary, but in communities of color, especially poorer communities of color, mental health can often be judged. I wanted to give my community a safe space to not feel judged and to know that there was nothing wrong with seeking help.” Throughout her years practicing, Sherry has seen a significant change in her community regarding mental health.

Impact Story

Kahindo Mateene, Kahindo in New York, NY

Kahindo Mateene

Kahindo moved from The Congo with a suitcase full of traditional African fashion. She was proud to wear the clothes that represented her culture, but others did not have the same enthusiasm. Although Kahindo studied business, she found her passion in fashion when she saw it as an educational opportunity. Kahindo said of her designs, “I named each design after different themes, countries, ethnic groups, and locations in Africa – so people could understand how diverse and beautiful the continent really is.”

Going back to school for fashion was expensive, and deferred student loans caused a negative impact on Kahindo’s credit score, preventing her from getting a traditional loan. Kahindo needed the funding to invest in a marketing campaign and move her business to an online marketplace. When she could not qualify for a traditional loan because of her credit score, she turned to Ascendus and was able to qualify for the Get Ready Line of Credit Program – an Ascendus product specifically designed to help Black and African American small business owners improve their credit. Kahindo said of the guidance she received from Ascendus’ program, “Ascendus came in and taught me how to clean up my credit and the steps I needed to take to qualify for a larger loan.” Today, Kahindo’s brand is flourishing online, and through it she is making a social impact by providing employment and educational opportunities to her community. Everyone who works with Kahindo’s brand, from those who help design the clothes to those who physically make them, are women, including refugees in Africa.

Photo credit: Ascendus and Michael Mendonca Photography

Impact Story

Annie Tao and Martin Ayala, Always Keep Progressing in Miami, FL

Annie Tao

Annie and Martin are the owners of Always Keep Progressing, a practice that includes occupational, music, art, and speech therapy for children with disabilities. Annie always had an interest in music and therapy. She trained as a pianist for over twenty years and is a speech pathologist. Her dream was to be able to combine those two passions under one roof. As a speech pathologist, Annie began to create ideas on how music could help children with their therapy but found it difficult to incorporate her ideas into traditional speech pathology settings. Although many children with disabilities need more than one form of therapy, the therapies are often segregated. This makes it incredibly difficult to incorporate new ideas within each discipline and forces parents of patients to visit many therapists at different locations. In addition, many patients that are on Medicaid do not have access to these forms of therapy. Annie wanted to ease the burden on families in her care, provide for those that couldn’t afford it, and revolutionize the therapy industry. With that in mind, she created Always Keep Progressing in 2019.

In September of 2021, Martin joined Always Keep Progressing to work on the business aspect of the organization. Annie handled the therapy and the patients, and Martin handled the financial and marketing aspects of the company. After only a year and a half, they had more than doubled their clients and staff to over 50 clients and 25 staff members. To keep up with the demand of their clinic, they needed to expand. Annie and Martin reached out to Ascendus and received two loans from the Southern Opportunity and Resilience Fund. With their first loan, they continued paying their employees during the pandemic and offered competitive pay packages. With their second loan, Annie and Martin expanded their clinic and bought new therapy equipment. Annie and Martin said of the loans they received from Ascendus, “because of Ascendus we were able to continue operations. Ascendus gave us an affordable interest rate, allowed us to offer competitive pay packages, and overall, helped us grow our business.” Today, Annie and Martin have served over 400 families across Miami and are opening a second location. They are also incorporating feeding therapy and expressive therapy.

Photo credit: Ascendus and Michael Mendonca Photography

Impact Story

Ybelia Almonte, DCAG Daycare in New York, NY

Ybelia Almonte

When Ybelia first moved to the United States, her community helped her make the Bronx her home. She noticed that many of the women lacked access to affordable childcare and were unable to work due to childcare costs. Ybelia started DCAG Daycare and matched her prices to what those in her community could afford. Ybelia’s daycare was quickly gaining traction, but she needed funding to furnish her daycare and to provide toys, food, and educational resources for the children. She turned to Ascendus, and received a loan from Ascendus’s Childcare Provider Initiative, which launched the success of her business. Ybelia has grown to six part-time staff and 16 children in her daycare. She has implemented English and Spanish learning into her curriculum, expanded the age range of the children that she cares for, and renovated her space to create a well-rounded and comprehensive learning environment. Through repayment plans and access to financial education assistance, she’s learned how to manage her debt and grow her credit. Ybelia said of the loan she received from Ascendus, “since my first loan with Ascendus, I increased my staff, the number of children I can serve, and raised my credit score by 90 points. I am so grateful for Ascendus that I have a safety net. I don’t have to worry anymore.”

Ybelia’s daycare continued to expand and in 2023, she received a $50,000 loan from Ascendus through the New York City Opportunity Fund. The funding enabled her to implement a pickup and drop-off program, giving parents more freedom and flexibility in their daily lives. The loan also enabled her to create an after-school program, creating an ongoing space of support and learning for the families and children in her community. The implementation of these programs is furthering Ybelia’s main goal of helping women in her community balance both work and childcare.

Photo credit: Ascendus and Michael Mendonca Photography

Impact Story

Ernie Campbell, Jamaica Mi Hungry in Boston, MA

Ernie Campbell

Ernie always had a passion for food and it is what led him to becoming a top chef in Jamaica. When Ernie left Jamaica to pursue more opportunities in America, he began working as a chef at the New England Aquarium. Ernie learned to cook from his grandmother who would create huge meals on Sundays for his family. Those meals are what made him feel safe, comfortable, and close to home.

Through a $10,000 Ascendus loan, Ernie secured his food truck financing and opened Jamaica Mi Hungry – bringing Homemade Jamaican cooking to Boston. Ernie’s Ascendus loans gave him the foundation for what has now become a Jamaican restaurant chain in Boston and has expanded from one food truck to three restaurants. Ernie said of the loans he recieved from Ascendus, “I started off with a food truck. Now I have two restaurants and another on the way. All because Ascendus gave me that first loan.” In 2021, Ernie reached out to Ascendus again to help with recovery from the COVID-19 pandemic. He needed capital to cover bills, a damaged water system, rent, and payroll. Through a $50,000 loan from Ascendus, Ernie kept the doors of his restaurants and his food truck open. Since receiving his second loan, Ernie has taken advantage of the services Ascendus has to offer by working with our loan consultants monthly to receive technical assistance and financial guidance on running a small business. Ernie also gives back to the community by providing jobs and internship opportunities. Ernie works as a mentor, providing countless growth and training sessions to his staff. With his guidance they can also become leaders in their community.

Photo credit: Ascendus and Michael Mendonca Photography

Return to Portfolio:

Sectors and Topics:

Small Business
Community Development
Gender Equity

Region(s):

North America

Countries:

United States

US States:

Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming, District of Columbia

First Year of Investment:

2024

Website:

https://www.ascendus.org/

Social Media:

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